Need a hand?

Open your review inbox — when the AI isn't confident about where something belongs, it routes it there instead of guessing. If an item was filed in the wrong place, you can move it and the system learns from the correction. If it happens consistently, email us with an example and we'll look at it.

Check iOS Settings → Notifications → SecondBrain and confirm notifications are allowed. Then check your notification preferences inside the app. If you added the app to your home screen, notifications require the home-screen version to be opened at least once after enabling.

Go to Settings → Account → Export. You'll receive your content in a portable format. You can also request an export by emailing support@second-brain.app.

Both devices need to be signed in to the same account and online. Pull to refresh on the phone, or reload the dashboard on your laptop. If a change still hasn't appeared after a minute, email us with the approximate time it happened so we can check the logs.

Subscriptions purchased through the App Store are managed in your Apple ID settings: open the Settings app → tap your name → Subscriptions. Refunds for App Store purchases are handled by Apple at reportaproblem.apple.com.

Yes. Your content is stored in a private database, never sold, never shared with advertisers, and never used to train AI models. Full details are in our Privacy Policy.